PRIVACY NOTICE

Your information stays connected to your request.

When you submit the website form, Alder Horizon collects the contact and business information you provide so we can review and respond to your request.

What we collect

Your name, business name, email, optional phone number, preferred language, and the goals or needs you describe. The customer request portal also collects your selected services, reference links, and any photos you choose to upload.

How we use it

We use this information to evaluate your request, contact you about the requested service, prepare an appropriate next step, and maintain the related business record. Submitting the form does not enroll you in general marketing messages.

How it is handled

Access is limited to the people responsible for Alder Horizon sales and service delivery. We do not sell submitted contact information.

Client projects

The customer request portal accepts requests without an account and does not expose customer records publicly. Uploaded photos are stored privately for authorized Alder Horizon staff to review. Staff may retain dated backups of business records. The request portal does not currently provide customer project-history access. Files shared through external links remain subject to their hosting service’s access settings.

Website chat

Our website chat uses prepared answers; messages are not sent to an AI provider. Do not include passwords, payment information, or sensitive personal information. Contact details are collected in a separate request form. If you choose to send a request from chat, the conversation is saved with your request for our team to review. Chat does not subscribe you to marketing messages.

You may ask Alder Horizon to correct or delete information you submitted by emailing AlderHorizon@outlook.com.

Last updated • September 2026